LithoCanvas help

Requirements

You need an Android device running Android 11 or newer. Identification and cloud synchronization need an internet connection; the collection and manual entries also work on the device without one. The app is aimed at people aged 18 and over.

Free identifications

After registering you can use 5 identifications free of charge, once per person. You can use the collection and manual entries without a plan. For more identifications and cloud sync there are the plans Explorer, Collector and Curator, each monthly or yearly, and a one-time pack of 10 identifications. The app shows scope and price before you buy.

How reliable is a result?

Identification results are generated by an AI model and do not constitute certified mineralogical or art-historical appraisals. Confidence values are estimates, not guarantees. More in the AI notice.

Cancel a plan

You can cancel it at any time: in the app under Settings, “Cancel contracts here”, or in Google Play under Payments and subscriptions. Cancellation takes effect at the end of the current billing period; until then you can keep using the plan. Deleting your account does not cancel your Google Play subscription. Cancel it separately in Google Play, otherwise it keeps renewing. Full details are in the terms.

Withdraw from a contract

You exercise your statutory right of withdrawal for the subscription against Google Commerce Limited, for example with the withdrawal form or a refund request in Google Play. Within the withdrawal period you can also withdraw from the contract in the app under “Withdraw from a contract”. You can withdraw from the one-time pack within 14 days in the app under “Withdraw from a contract” or towards Google Commerce Limited. Details are in the terms, sections 4 and 4a.

Delete your account

In the app under Settings › Account and privacy › Privacy › “Delete Account”. Without the app: how to.

A photo was not saved

Photos that show nudity or sexual content are not allowed. You can have any decision of the automatic check reviewed by a person: write to kontakt@senorit.de and attach the photo. We usually reply within two weeks.

Contact

kontakt@senorit.de, phone: +49 155 609 88996. You can write to us in German or English.

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